Traditional Guard Tours
- Fixed routes and predictable schedules
- Equal attention regardless of changing risk
- Completion reporting without operational context
- Limited connection to incidents or measurable outcomes
Heimdall Guard Tour Intelligence
Make Every Patrol More Relevant.
Heimdall turns fixed guard tours into risk-informed operations that direct people and technology where they can have the greatest impact.
Customer Proof & Measured Outcomes
Predictive intelligence connected changing risk to more focused security deployment at a 1.7-million-square-foot commercial property.
60%
improvement in guard-force efficiency
60.7%
reduction in criminal, safety and behavior-related incidents over five months
Customer-reported results from a specific commercial property deployment. Results vary based on operating environment, connected data and implementation scope.
Beyond Guard Tracking
A Guard Tour Should Respond to Risk—Not Repeat Yesterday’s Route.
Conventional systems prove a checkpoint was visited. Heimdall shows which locations matter now, when to cover them, what to do there and whether the deployment changed the outcome.
Heimdall Risk-Informed Tours
- Risk-weighted routes, timing and tasking
- Randomized and overlapping coverage where appropriate
- Verified activity, exceptions and response documentation
- Continuous comparison of patrol activity to incident reduction
From Signal to Deployment
Predictive Intelligence Drives the Tour.
Heimdall combines historical patterns with current signals to improve where, when and how protective resources are deployed.
1
Connect
Connect incident, access, video, intrusion, visitor, weather and operational data.
2
Understand
Find patterns, anomalies, risk concentrations and changing conditions.
3
Direct
Generate risk-weighted routes, timing, checkpoints, dwell periods and tasks.
4
Verify
Verify presence, tasks, exceptions and response through the mobile workflow.
5
Improve
Compare activity with outcomes and refine coverage, staffing and technology placement.
Value on Both Sides of the Contract
Better Protection for Customers. A Stronger Offering for Guarding Companies.
Heimdall gives customers and guarding companies a shared, evidence-based view of risk, activity and results.
For Security End Users
Turn Guard Spend Into Measurable Risk Reduction.
- Align coverage with current risk and operational priorities
- Verify activity, exceptions and required follow-up
- Reduce low-value patrols while strengthening high-risk coverage
- Compare providers and connect guard activity to incidents and outcomes
For Guarding Companies
Differentiate the Service—And Prove Its Value.
- Differentiate with intelligence-led guarding
- Give officers clear priorities, routes and location-specific tasks
- Give supervisors real-time visibility into coverage and exceptions
- Use outcome reporting to strengthen renewals and premium services
One Intelligence Layer. Every Deployable Resource.
A Tour Is No Longer Limited to a Person on Foot.
The same intelligence can direct officers, mobile surveillance, aerial systems and robotic resources around changing risk.
Security Officers
Deliver risk-weighted routes, priorities, tasks and alerts to the officer’s mobile workflow.
Mobile Surveillance Units
Recommend placement and dwell time for mobile cameras and sensors based on risk and coverage gaps.
Aerial Drones
Suggest patrol areas, routes and observation tasks for approved aerial operations.
Ground Robotics
Support approved robotic patrols in repetitive, remote or higher-risk environments.
Deployment of autonomous or remotely operated systems is subject to available integrations, customer authorization, site policy, applicable law and appropriate human oversight.
Operational Capabilities
Control the Tour. Understand the Performance. Change the Outcome.
Flexible Tour Design
Support checkpoint, zone, road, overlapping and randomized tours with calculated dwell times.
Checkpoint Verification
Verify activity through QR, NFC, geofencing and supported indoor positioning.
Real-Time Location & Exceptions
Flag timing, dwell, proximity, missed-checkpoint and geofence exceptions.
AI & Manual Tasking
Assign checkpoint actions, inspections and response steps through AI or an authorized manager.
Performance Auditing
Audit timing, stops, tasks, route efficiency, response and recurring exceptions.
Impact Analysis
Compare coverage and intervention with incidents, risk and outcomes.
Flexible Packaging
Start With Tour Accountability. Expand to Predictive Operations.
Start with stand-alone tour accountability, connect selected data or expand to enterprise-wide predictive deployment.
Stand-Alone
Guard Tour Essentials
Digitize, direct and verify daily guard activity with a complete administrative and mobile tour workflow.
- Web administration and iOS/Android officer workflows
- Manager-created schedules, routes and tasks
- QR, NFC and geolocation checkpoints
- Checkpoint-to-checkpoint tours with incident notes and images
- Completion and performance auditing
Best for: organizations replacing manual or basic checkpoint reporting.
Integrated
Risk-Informed Guard Tours
Use customer data and predictive analysis to create smarter, less predictable and more relevant coverage.
- Everything in Guard Tour Essentials
- Historical crime, incident, safety and security data
- AI-generated, risk-weighted and randomized tours
- Checkpoint, zone and road-route coverage with risk-based tasks
- Officer work tracking and tour-to-incident impact analysis
Best for: customers and guarding companies ready to connect deployment to risk.
Enterprise
Predictive Security Operations
Continuously adapt resource deployment using live signals across the customer’s security and operating environment.
- Everything in Risk-Informed Guard Tours
- Real-time connections and dynamic reprioritization
- Enterprise dashboards, site comparisons and exception visibility
- Manager-controlled risk weighting and AI-assigned workflows
- Coordinated deployment of people and protective technologies
Best for: multi-site and high-consequence environments requiring continuous adaptation.
Measure What Matters
From Activity Reporting to Outcome Intelligence.
Heimdall shows whether coverage was relevant, intervention was timely and the operating model is improving.
High-Risk Area CoverageWas the right risk covered during the right operating window?
Verified Tour CompletionWere required routes, checkpoints and tasks completed as directed?
Response & InterventionHow quickly were alerts acknowledged and preventative actions taken?
Incidents per Guard HourIs deployment producing better protection from the resources assigned?
Route & Schedule EfficiencyWhere can redundant patrol activity be reduced or redirected?
Site & Provider ComparisonWhich locations, shifts and operating practices are producing stronger outcomes?
See What Heimdall Sees
Make Every Patrol More Relevant.
Connect your existing data to direct guard activity, strengthen accountability and improve measurable outcomes.